Oh Samsung, you just enjoy being the bad-boy-rebel-without-a-cause of the HDTV space don’t you? When you aren’t paying fines for fixing prices of LCD screens or memory you find other ways to make people disappointed in you and your products. It almost makes me wonder how you guys manage to sell so much product.
The latest tragedy for Samsung owners is focused specifically with DLP TV owners.
When Samsung trotted out their DLP televisions they labeled them as “3D ready.” What they really meant is that IF they ever decided to that they could issue a firmware update and make the necessary hardware available to let owners become part of the 3D age.
It turns out that all of that was a bunch of lie. In fact, when one Samsung DLP owner asked Samsung point blank about this issue here is the response they got:
Dear William,
Thank you for contacting Samsung Electronics.
With reference to your email, we understand that you want suggest Samsung to produce 3D Adapter for the
DLP TV.We are sorry to inform that the DLP TV is noat Compatible with latest 3D technology.
However, we shall forward your request to concern department.
If you require any further information, feel free to contact us.
Thank you,
Samsung Online Support.
Horrible grammar aside, this is just plain wrong. Samsung motivated people who could have bought a Mitsubishi (who will ACTUALLY work with other 3D hardware) hoping that one day they’d be able to watch The World Cup in 3D with millions of other people this year.
Samsung isn’t going to be giving these people anything for their trouble. Even if they get sued it won’t change that millions of people have been tricked into the features of their television the same way Microsoft and it’s hardware partners made people think that computers could be upgraded to Windows Vista.
It seems like it’s about time for someone to start a Facebook group and see what happens.
[Via AVSForum]
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